First Car Rental South Africa (formerly National Alamo South Africa) / Sixt Car Hire South Africa Info
More than 6000 Car Hire Vehicles - with over 27 South African Locations to choose from including Johannesburg, Cape Town and Durban !
Why choose First Car Rental / Sixt Car Hire for your South Africa trip?
First Car Rental was formerly known as National Alamo South Africa. The Company's name changed to First Car Rental on 1 April 2008 and it is business as usual.- First Car Rental is owned and financially backed by the Combined Motor Holdings Group (CMH) - a leading JSE-listed (since 1987) Public Retail Company with annual revenue of R4.4 billion rand.
- First Car Rental / Sixth Car Hire boasts a fleet of 6 000 vehicles and over 27 South African branches, including branches at all major South African airports and business/tourist destinations
- Competitive pricing - book through Cape Spirit™ and save!
- No Amendment or Cancellation fees if you book through Cape Spirit™
- Free 24 Hour Roadside Assistance
- Dedicated, quality driven Employees
- Vehicles are serviced according to manufacturers timetables and specifications - excellent condition.
- The CMH Group owns 80 motor vehicle dealerships countrywide thus allowing First Car Rental / Sixt Car Hire to source vehicles at short notice. First Car Rental / Sixt South Africa purchase 90% of their vehicles directly from the manufacturers and have excellent working relationships with these manufacturers.
- National Alamo South Africa (CMH), now First Car Rental, has a proven track record. Over the past 8 years the local entity has won numerous global awards, including the prestigious “Best Overall Country” on two occasions.
First Car Rental is owned by Combined Motor Holdings (CMH).
First Car Rental Holding Company Overview
The entire shareholding in First Car Rental lies with Combined Motor Holding (Pty) Ltd, a company listed on the JSE since 1987. The revenue generated in the last financial year was R4,4 billion. The activities of CMH covers a wide range of transport and motor related businesses which include: Car rental, van rental as well as truck and car leasing. CMH also comprises of over 75 dealerships countrywide trading in both new and used vehicles.
The following brands are carried by CMH: Volvo, Toyota, Ford, Mazda, BMW, Landrover, Fiat, Nissan, Jaguar, Alfa, Isuzu, Suzuki, Honda, Peugeot, Opel and Volkswagen.
The CMH Group acquired the National Alamo Car Rental brand in 1999 and has grown its network to over 27 branches. National Alamo South Africa changed its name to First Car Rental South Africa on the 1 April 2008 - same locations, same company, same great people!
First Car Rental's / Sixt's Fleet
First Car Rental / Sixt Car Hire covers the entire spectrum in respect of size and variety of motor vehicles. We ensure that all vehicles are well maintained and are always in perfect working order and presented in spotless condition. First Car Rental / Sixt Car Hire now operates in over 27 branches countrywide, with a fleet of 6000 vehicles. First Car Rental has the backing both financially and in terms of assets of the CMH Group. Currently the CMH Group owns over 80 motor vehicle dealerships countrywide thus allowing First Car Rental / Sixt to source vehicles at short notice. First Car Rental / Sixt Car Hire purchase 90% of their vehicles directly from the manufacturers and have excellent working relationships with these manufacturers. Over the past few years we have shown our ability to source and fleet according to the demands of the market place.
In the event of a specific group being reserved and confirmed at the time of rental we are unable to provide that particular vehicle, an upgrade will be supplied at the rate of the reserved vehicle automatically.
First Car Rental's Commitment to quality
Without the Customer and their need for our products and services we have nothing. We will exert every effort to see that the Customer’s quality and service requirements are met. Once a commitment is made to a Customer, every effort is made to fulfill that obligation.
First Car Rental / Sixt South Africa is committed to providing a vehicle rental service that will exceed our customer’s expectations through the continued motivation and development of our staff.
First Car Rental's / Sixt's Car Hire Duty of Care
- Average of 6000 vehicles on fleet
- Vehicles serviced according to manufacturers timetables and specifications
- Our 40 point check of vehicles is undertaken on each vehicle prior going on rent
- Categories based on features & safety features
- Our Omnix computer system has been programmed to prohibits vehicle movements if service is not done as per manufacturers specifications
- Our vehicles have catalytic converters as per manufacturers standards
- Regular audits are conducted on the vehicle to ensure that full service history is maintained on the service history
Why did Cape Spirit™ choose First Car Rental / Sixt Car Hire South Africa ?- One of South Africa's largest Car Hire Companies
- Located in all major South African airports and downtown locations
- Competitive pricing through Cape Spirit's Website
- Leading edge and innovative technology
- Free 24 Hour Roadside Assistance
- Flexible and approachable at all levels
- Dedicated Customer Service department
- Central Administration
- Dedicated, quality driven Employees
- Low mileage vehicles
- Customer driven organization
- Responsiveness to customers needs and enquiries
- Consistently meeting their on time deliveries (fleet configuration)
- Local market expertise
- Excellent proven service record. Over the past 8 years the local entity has won numerous global awards, including the prestigious “Best Overall Country” on two occasions.
- Fast and efficient fleeting program to meet ever changing demand
The need of entities within the car rental and motor vehicle industries to ensure that their clients are assisted in the event of an emergency, has led to the establishment of the First Car Rental's / Sixt's Customer assist service which is for all our customers. This is a first in the car rental industry and in line with our philosophy of placing our customer first.
By applying the technology and infrastructure experience, First Car Rental / Sixt will provide Roadside Assistance to the high levels of delivery to which our customers have become accustomed.
In view of the above, First Car Rental / Sixt, will aggressively market innovative business solutions to the vehicle market. This provides the market with the facility to place their assistance business, with a dedicated service orientated company, which will facilitate high levels of Customer interaction, functionality and customer service.The stranded First Car Renter will be assisted in the following ways:
Minor Mechanical Assistance
When it’s safe, minor repairs may be attempted. These repairs cannot be guaranteed, and the driver will be requested to immediately proceed to a repair facility.
Flat Tyre Assistance
To replace a flat tyre, inflated and serviceable vehicle’s spare tyre will be installed. When a serviceable spare tyre is not available, towing will be provided.
Battery Jump-Start
If the vehicle’s battery is flat, the service provider will jump-start the vehicle.
Vehicle Lockout Service
In the event of keys been locked in the vehicle a locksmith will be appointed to unlock the vehicle.
Emergency Fuel Delivery
If the vehicle runs out of fuel, a limited supply will be delivered, to enable the renter to reach the nearest service station. (Cost of fuel will be for the renter’s account).
Extrication/Winching Service
If a vehicle becomes stuck, it will be extricated or winched as long as it is adjacent to a passable, established road or thoroughfare and can be safely reached from the hard road surface.
Towing Service
Sometimes a breakdown will occur at inconvenient locations. If the vehicle breaks down and requires towing, First Car Rental will appoint a towing operator to tow the vehicle to the nearest repairer. In the event of the tow taking place after hours the vehicle will be stored in safe storage.
Message Relay Service
First Car Rental will relay a message to a family member, friend or colleague in South Africa in the event of a breakdown or accident.
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