A warm South African welcome to all International and Local Visitors. We trust that you will enjoy your stay in our beautiful Country. Cape Spirit™ offers one of the best and lowest priced car hire package in South Africa, and we are here to assist you with any question that you may have.

Europcar is part of Imperial Holdings, the largest Car Hire group in South Africa. They lead the car hire industry by providing fair rates and unmatched customer services. Cape Spirit™ brings you unbelievable savings on South African Car Hire through our  all inclusive Tour Operator Car Hire packages. Our online booking system is used conveniently by International and Local Travelers every day. Cape Spirit has over 8000 Car Hire Customers from around the world - and you can become one of them and enjoy great South African car hire packages too.

Europcar’s live reservation system allows Travelers like yourself to make a new booking online through Cape Spirit™. You book directly on the Europcar South Africa Live Reservation System, and will receive instant email confirmation after your online booking. You will only be billed for the Car once you collect the Car and not during the time of reservation. You will be billed directly by Europcar South Africa. You can rest assure that once you receive your car hire confirmation with your reservation number in your email, that a car will be available for you on arrival. If you have any special requests or require any assistance with your reservation, please contact Ian Gouws at ian@capespirit.com quoting your reservation number.

Your Cape Spirit - Europcar South Africa Car Hire Questions Answered:

How much are your Car rental rates?

Click here to view the latest Europcar rental car hire rates. 

Who is Cape Spirit™?

Read more about Cape Spirit™ here

Who is Europcar South Africa?

Read more about Europcar South Africa Car Hire here

What makes Cape Spirit™ and Europcar more likely to provide a superior Car Rental Reservation experience?

Our competitive unlimited KM rates, new cars, easy online bookings, instant email confirmation, friendly; fast and effective Customer Support, honest approach and 24 hour free roadside assistance are just a few of the reasons why you should book your Car through Cape Spirit™.

Europcar is part of Imperial Holdings, the largest Car Hire group in South Africa. They lead the car hire industry by providing fair rates and unmatched customer services.

Unlimited Mileage, VAT, Airport Tax and Tourism Tax are included in our great car hire packages. (Tire -Rim- Hubcap- Sandblasting- Windscreen damages are also covered while driving in South Africa and Namibia only, if you choose our Classic Plus Cover Package)

Cape Spirit™ is a proud Member of The African Travel and Tourism Association (ATTA - UK based), Africa Travel Association (ATA - USA based), Cape Town Tourism, ASTA (American Society of Travel Agents - USA Based) and Bonded by the Southern Africa Tourism Services Association (SATSA). Cape Spirit is your friendly and professional contact in South Africa before your rental, during your rental, and after your rental.

What do your past Customers say about the Cape Spirit™ / Europcar Car Hire Service?

To view some of our Customer feedback click here

Is it safe to book a Car with Cape Spirit™ / Europcar and why should I trust your Company to fullfill your promises?

Yes !  We do not request your Credit Card number when booking over the Internet, and you will be billed directly by Europcar South Africa when you collect your car.

You book directly onto Europcar South Africa's live system - the largest Car Hire group in South Africa. Europcar operates an impressive fleet of over 220 000 vehicles at 2650 locations in 118 countries in the world.

Cape Spirit™ is one of the web's most popular Car Rental websites to book unlimited mileage South African car hire (since 2005) and we have over 8000 Satisfied Customers.

You can rest assure that a car will be available for you on arrival at the Car Rental office, once you have received your Reservation voucher and reservation number into your email.

Cape Spirit™ is a proud Member of The African Travel and Tourism Association (ATTA - UK based), Africa Travel Association (ATA - USA based), Cape Town Tourism, ASTA (American Society of Travel Agents - USA Based) and Bonded by the Southern Africa Tourism Services Association (SATSA). Cape Spirit is your friendly and professional contact in South Africa before your rental, during your rental, and after your rental.

I have never hired a Car from Cape Spirit™ / Europcar before. How do I Book a Car?

Thank you for choosing Cape Spirit. To book a Car please follow the following 3 easy steps:

1. Read through the important info at our Europcar Car Hire Page and on this Questions and Answers page to get a clear understanding of our service and the rental package.
2. Read and accept the Important Car Hire Info and Europcar Terms and Conditions as you will hire the Vehicle from Europcar South Africa.
3. Book your car online at our Europcar Car Hire Booking Page  If you have any special requests or require any assistance with your reservation, please contact Ian Gouws at ian@capespirit.com quoting your reservation number.

What are the requirements to hire a car from Cape Spirit™ / Europcar?

You will be asked to produce the following documents when collecting the Car:

1. Your ID / Passport.
2. Your valid Credit Card - Visa, Mastercard or Diners (The Credit Card MUST be in the name of the Driver. No Debit Cards, Cheque cards or Cash accepted. Local or International credit cards are welcome.) The Credit Card must be embossed (i.e. have raised number digits on the card).
3. Valid Driver’s license (Driver/s must have legally driven in their home country on their home country's drivers license for at least two years prior to renting a vehicle.)
4. Your Car Rental Voucher / Booking Confirmation (which you will receive into your email once you have booked your Car online) No Voucher - no car.

The Driver MUST be present during the collection of the Car.

Vehicles are only rented to drivers over the age of 23.

Please note that passport holders from all countries in Africa (including South Africa) need to have 2 credit cards in the Main Driver's name to hire any of the following larger car groups: Group H, O, P, S, W, E. International passport holders only need 1 credit card in the Main Driver's name for these car groups.

I am a foreign citizen visiting South Africa. Can I book a car on Cape Spirit™ and do I require any additional documents?

Yes, anyone from around the Globe can use our service and our car rental packages are specifically tailored to cater for the International market.

International Customers:
Please apply for an International Drivers license (in English) if your Drivers License is not in English. Alternatively you can also get an English translation from your Traffic Department in your home country (on the Traffic Department's official letterhead / stamped / certified by your Traffic Department) if your drivers license is not in English. All other requirements and terms and conditions remain the same. Please take your Original Drivers License together with your International Drivers license OR your Original Drivers License together with the Official English translation from your local Traffic Department to South Africa.

If your drivers license is in English you do not have to apply for an International Drivers license - just bring your valid English language drivers license with you.

How much are the car hire rates through Europcar?

Click here to view the latest car hire rates through Europcar.

Our Car Hire Packages are some of the best and lowest priced available in the market. Combine this with our excellent Customer Service and your own point of contact in South Africa, and you have found the best deal.

Do you offer an easy-to-use, real time rate search and reservation system?

Yes, the live booking system is located at our Europcar Car Hire Booking Page

Do I need to do anything else after booking my car on Cape Spirit™ ?

No, once your booking is confirmed and you receive your reservation number into your email, you are not required to do anything else*. Your booking and reservation number will be confirmed into your email within 1 minute after you have booked online. Just bring your required documents to the Europcar Car Rental Office, and your car will be ready for collection. You do not have to confirm your booking before arrival.

You can rest assure that a car will be available for you on arrival at the Car Rental office once you have received your Reservation voucher and number into your email. In the unlikely event that you do not receive your booking confirmation into your email after online reservation, please contact Cape Spirit immediately.

If you have any special requests or require any assistance with your reservation, please contact Ian Gouws at ian@capespirit.com quoting your reservation number.

*If you plan to cross the South African borders, please contact Ian Gouws at ian@capespirit.com quoting your reservation number.

What is the availability of Cars and will my reservation be honoured ?

You can view live availability on our live booking system located at our Europcar Car Hire Booking Page Once you have received your booking confirmation and reservation number into your email, your reservation will be honoured.

Do you require my Credit Card number when making an online booking ?

No, we do not ask for your Credit Card number during the booking process. Please note that although we do not request your Credit Card details during the reservation, it is still compulsory to have a valid credit card (in the name of the Main Driver) and present it to the Car rental office during the collection of your car, where Europcar South Africa will bill you. No cash, cheque cards or debit cards are accepted.

When will I be billed for the rental ?

Only when collecting the Car and not during time of booking. You will be billed directly by Europcar South Africa. You will however receive instant booking confirmation that a car has been reserved for you.

Where does Europcar South Africa have branches?

You can view the Europcar Branch location info here

Where do I collect my Car and what will happen when I arrive there ?

You will collect your Car at the Europcar Branch at your selected location. You will receive directions and contact details for the specific Europcar Branch on your booking confirmation that will be emailed to you. You can also view the Europcar Branch info here

When you arrive at the Branch your Car Rental Contract will be ready for signature and you will be assisted by the Professional and Friendly Europcar Staff. You will be asked to produce your Credit Card, Valid Drivers License, Rental Voucher / Booking Confirmation and ID / Passport. Your Excess amount (For Classic Plus Cover only Passport Holders from Countries in Africa, including South Africa), Fuel / Rental Deposit and Rental amount will be authorised (held/blocked) over your Credit Card, and the Excess amount and Fuel / Rental Deposit will be refunded (released) back to your credit card when returning the Car. (See info below for Excess and Fuel / Rental deposit details, as well as how to calculate your exact Rental Amount and Deposit)

What Car models are available in each car group?

Please view the "similar Vehicles" within each car group at our main car rental page

What rate options are on offer?

Cape Spirit™ and Europcar South Africa offer the following car rental packages:

Unlimited KM Classic Plus Cover - Recommended Package (Zero excess for International passport holders, small excess for passport holders from all countries in Africa, including South Africa)
Unlimited KM Classic Cover (with an excess for all Travellers - International and from Africa)

(International passport holders receive Unlimited KM on all car rentals, from day 1. Passport holders from all countries in Africa, including South Africa, receive Unlimited KM for rentals 4 days or longer. For rentals less than 4 days by Africa passport holders, you receive 200 KM per day.)

You will find the rates charged for our vehicles appropriate and competitive, and the rental packages some of the best inclusive car hire packages in South Africa. Combine this with our excellent Customer Service and your own point of contact in South Africa, and you have found the best deal.

What is included and excluded in your Cape Spirit Europcar Package?

Included in our great Car Rental package:
Unlimited KM / Miles for International Passport holders on all bookings (Passport holders from all Countries in Africa, including South Africa, receive Unlimited KM on rentals 4 days or longer, and 200 KM per day on rentals shorter than 4 days)
14 % VAT included
9 % Airport Surcharge included
1 % Tourism Levy included
Theft and Collision Damage Waiver included
Reduced Liability Waiver: Zero Excess for International Passport holders or Excess Option available (you choose) Small excess for Passport holders from all countries in Africa, including South Africa.
Tyre, rim and hubcap damage Cover* included - a great added benefit (*on Classic Plus Cover only, while driving in South Africa and Namibia only, for all Renters - select this package during online reservation)
Windscreen damage Cover* included - a great added benefit (*on Classic Plus Cover only, while driving in South Africa and Namibia only, for all Renters - select this package during online reservation)
Sandblasting damage Cover* included - a great added benefit (*on Classic Plus Cover only, while driving in South Africa and Namibia only, for all Renters - select this package during online reservation)
No Cancellation or Amendment Fees - a great added benefit
Book now, only pay when collecting your car - a great added benefit
Great, fast and effective Customer Support, with Cape Spirit as your professional point of contact in South Africa before, during and after your rental.

Excluded:
Refundable rental deposit of R 1500 - this will only be taken during collection of the Car and is only reserved (held) over your credit card (not charged), and released back onto your credit card when returning the car.
Contract fee of R 55 per rental (not per day)
Additional driver R 230 per rental, per driver (not per day)
Young Driver surcharge of R180 per day, per driver
Baby seats - R 270 per rental (not per day)
One way charges: A one-way drop off charge of R750 is levied for rentals terminating in excess of 150 kilometres from the original rental branch. There is also a one way fee of R114 for all rentals from Sandton to OR Tambo Airport, and OR Tambo Airport to Sandton.
Delivery and Collection fees (if you want the car to be dropped off to you at the start of the rental, or collected from somewhere at the end of the rental)
Traffic Fine Handling Fee of R 220 (if you receive a traffic fine)
Water and under-carriage damage to vehicles
Claim Handling Fee of R 550 (all Travellers - in the event of accident, theft or ANY damage Europcar will charge this standard claim admin fee regardless of rental package and cover selected). If the vehicle needs to be towed in case of accident, the renter is liable for the towing fee.
Tolling (toll road) fees                    

Cape Spirit™ Customers can reserve a GPS unit prior to arrival in South Africa to avoid the disappointment of no units being available due to the high demand. GPS units are available at all EUROPCAR branches in South Africa. The GPS unit may be collected from and returned to any Europcar Car Hire Branch in South Africa. GPS Rental cost is R 79 per day (include 14% VAT). Credit Card and ID / Passport compulsory, minimum age 21 years. If you require a GPS please request this in the final step of your reservation with Europcar through Cape Spirit™ by ticking the GPS box. Europcar requires 48 hours notice for a GPS reservation to guarantee a unit, please ensure that you book at least 48 hours in advance if you require a GPS rental.

Is there an Excess and how does the Excess work with Car Rentals?

1. Excess (Reduced Liability Waiver) on Classic Plus Cover:

The Excess Amount for Classic Plus Cover is different for International Passport holders, and Passport holders from all Countries in Africa including South Africa:

Classic Plus Cover: For International Passport holders (recommended package)

We offer ZERO EXCESS for all International Visitors/ International Passport Holders (holding a passport from another continent) who choose our Classic Plus Cover. Your car is fully insured in case of accident and theft if you choose Classic Plus Cover (see terms and conditions) Our Classic Plus Cover is the recommended option as you will also receive Tyre, Rim, Hubcap, Sandblasting and Windscreen Damage Cover* with this package.(*while driving in South Africa and Namibia only, for all Renters) We pride ourselves in our Classic Plus Cover package, as this package is simply one of the best South African car rental packages available to International Passport holders in the market. We recommend International Passport holders to book this package.

Classic Plus Cover: For Passport holders from all Countries in Africa including South Africa

Passport holders from all countries in Africa, including South Africa: There is a small excess for Passport holders from all countries in Africa choosing our Classic Plus Cover.

Classic Plus Excess amounts for Passport Holders from all countries in Africa ONLY (ZERO EXCESS FOR INTERNATIONAL PASSPORT HOLDERS):
Passport Holders from all countries in Africa including South Africa (choosing the Classic Plus Cover option) is liable for the excess amount in the event of theft / accident if you have not acted recklessly. The excess is authorised (reserved) over your credit card as a deposit when collecting the Car and released (refunded) back to you when returning the Car in the same condition. The excess for Classic Plus for Passport holders from all Africa countries including South Africa is as follows:
Group A- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group T- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group B- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group C- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group D- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group P- R4000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group F- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group S- R4000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group W- R5000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group H- R5000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group O- R5000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group E- R5000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)

There is a ZERO / NILL excess for all the above groups for anyone with a non Africa Country passport (International passport from another continent) choosing the Classic Plus Cover option.

2. Excess (Reduced Liability Waiver) on Classic Cover (For All Travellers - International and from Africa):

If you choose Classic Cover, there is an excess on your car rental Waiver for all Travellers (International and from Africa). The Renter is liable for the excess amount in the event of theft / accident if you have not acted recklessly. The excess is authorised (reserved) over your credit card as a deposit when collecting the Car and released (refunded) back to you when returning the Car in the same condition. The Excess amounts for the Classic Cover is as follows:

Group A - R7700 (choose Classic Plus Cover to reduce excess)
Group T - R7700 (choose Classic Plus Cover to reduce excess)
Group B - R7700 (choose Classic Plus Cover to reduce excess)
Group C - R7700 (choose Classic Plus Cover to reduce excess)
Group D - R7700 (choose Classic Plus Cover to reduce excess)
Group P - R7700 (choose Classic Plus Cover to reduce excess)
Group F - R7700 (choose Classic Plus Cover to reduce excess)
Group S - R9900 (choose Classic Plus Cover to reduce excess)
Group W - R12300 (choose Classic Plus Cover to reduce excess)
Group H - R9900 (choose Classic Plus Cover to reduce excess)
Group O - R9900 (choose Classic Plus Cover to reduce excess)
Group E - R12300 (choose Classic Plus Cover to reduce excess)

Please note that the excess amount is only authorised over your credit card and not charged, so no interest occurs on this hold on your card.

Cross Border Excess (on all rental packages if you are crossing the South African border, for all Travellers):

CROSS BORDER EXCESS (Local and International Travellers - please contact ian@capespirit.com for more details before booking a cross border rental). There will be a cross border excess if you travel over the South African borders and certain terms and conditions apply.
Mozambique or Zambia: An additional cross border excess of R7500 (which will be reserved as a refundable deposit on your credit card)
Botswana, Lesotho, Swaziland and Namibia: Please contact ian@capespirit.com for Cross Border excess details for the specific car group you plan to cross with.

Is there a Fuel / Rental deposit and how does it work ?

There is a R1500 Rental Deposit with Europcar South Africa. The Petrol Deposit is authorised (reserved) over your credit card when collecting the Car and released (refunded) back to your credit card when returning the Car with a full tank of petrol again (you receive a full tank when collecting the car). Please note that the deposit is only authorised over your credit card and not charged, so no interest occurs on this hold on your card.

How can I work out the exact amount and deposit that I will pay Europcar South Africa through Cape Spirit™ ?

You can work out exactly how much you will pay for your rental when booking through Cape Spirit™. No surprises.

1. Classic Plus Cover (For International Passport Holders)

Rental amount for Classic Plus Cover (International Passport Holders):

The rental amount (that you see just before you finalise your booking)
PLUS
R 55 contact fee

Deposit for Classic Plus Cover (International Passport Holders):

The following total amount will be authorised over your Credit Card when collecting your Car:

R 1500 Fuel / Rental deposit (refundable) PLUS the Rental Amount

When returning the Car the R 1500 Fuel / Rental deposit will be released (refunded) back onto your Credit Card, and you end up paying the Rental Amount only.

For cross border travel calculations please contact Ian Gouws at ian@capespirit.com

2. Classic Plus Cover (For Passport Holders from all Countries in Africa, including South Africa)

Rental amount for Classic Plus Cover (For Passport Holders from all Countries in Africa, including South Africa):

The rental amount (that you see just before you finalise your booking)
PLUS
R 55 contact fee

Deposit for Classic Plus Cover (For Passport Holders from all Countries in Africa, including South Africa):

The following total amount will be authorised over your Credit Card when collecting your Car:

R 1500 Fuel / Rental deposit (refundable) PLUS Refundable Excess Deposit* (Citizens from Countries in Africa Only) PLUS the Rental Amount

When returning the Car the R 1500 Fuel / Rental deposit and Excess Deposit (Citizens from Countries in Africa Only) will be released (refunded) back onto your Credit Card, and you end up paying the Rental Amount only.

*The Classic Plus Cover Excess amount for (only) Passport Holders from all Countries in Africa, including South Africa, is as follows:
Group A- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group T- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group B- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group C- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group D- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group P- R4000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group F- R3000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group S- R4000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group W- R5000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group H- R5000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group O- R5000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)
Group E- R5000 (Passport holders from all Africa Countries only, 0 excess for International Passport holders)

For cross border travel calculations please contact Ian Gouws at ian@capespirit.com

3. Classic Cover (For All Travellers - International and Africa Passport Holders)

Rental amount for Classic Cover (International and Africa Passport Holders):

The rental amount (that you see just before you finalise your booking)
PLUS
R 55 contact fee

Deposit for Classic Cover (International and Africa Passport Holders)

The following total amount will be authorised over your Credit Card when collecting your Car:

R 1500 Fuel / Rental deposit (refundable) PLUS Refundable Excess Deposit** PLUS the Rental Amount

When returning the Car the R 1500 Fuel / Rental deposit and Excess Deposit will be released (refunded) back onto your Credit Card, and you end up paying the Rental Amount only.

**The Classic Cover Excess amount is as follows (for all Travellers):

Group A - R7700 (choose Classic Plus Cover to reduce excess)
Group T - R7700 (choose Classic Plus Cover to reduce excess)
Group B - R7700 (choose Classic Plus Cover to reduce excess)
Group C - R7700 (choose Classic Plus Cover to reduce excess)
Group D - R7700 (choose Classic Plus Cover to reduce excess)
Group P - R7700 (choose Classic Plus Cover to reduce excess)
Group F - R7700 (choose Classic Plus Cover to reduce excess)
Group S - R9900 (choose Classic Plus Cover to reduce excess)
Group W - R12300 (choose Classic Plus Cover to reduce excess)
Group H - R9900 (choose Classic Plus Cover to reduce excess)
Group O - R9900 (choose Classic Plus Cover to reduce excess)
Group E - R12300 (choose Classic Plus Cover to reduce excess)

Please note that the excess amount is only authorised over your credit card and not charged, so no interest occurs on this hold on your card.

For cross border travel calculations please contact Ian Gouws at ian@capespirit.com

CROSS BORDER EXCESSES (Local and International Travellers, for all rental packages)

A cross border excess will apply if you cross into another country (for all rental packages, for all Travellers). Please contact Ian Gouws ian@capespirit.com for more details. Responsibilities/Excesses of the country in which the accident/theft occurs will apply regardless of the country in which the rental commenced.

Mozambique or Zambia: Additional excess of R7500 (which will be reserved / held as a refundable deposit on your credit card) applies on all rentals where accident / theft has occurred in Mozambique or Zambia. Please contact Ian Gouws ian@capespirit.com for more details

Botswana, Lesotho, Swaziland and Namibia: Please contact Ian Gouws ian@capespirit.com for Cross Border excess details for the specific car group that you plan to take over the South African border.

I am planning to collect and return the Vehicle at different locations. Is there a One Way fee and how much is this?

Yes, a one-way drop off charge of R750 is levied for rentals terminating in excess of 150 kilometres from the original rental branch.

There is also a one way fee of R114 for all rentals collecting from Sandton Branches to OR Tambo Airport, and OR Tambo Airport to Sandton branches.

Please contact Ian Gouws ian@capespirit.com for more info on cross border one way rentals.

Where can I view the Europcar Terms and Conditions ?

Cape Spirit™ purely acts as a Tour Operator for Europcar South Africa and you will have to read, understand and accept Europcar South Africa's Booking Terms & Conditions before booking your car. You can view the Europcar South Africa Terms & Conditions here. Please ensure that you understand the heading FACTORS THAT COULD NEGATE COVER.

How do I amend or cancel a booking ?

Please remember to amend or cancel your booking if your travel arrangements have changed, so that we can make the car available to someone else. You can contact ian@capespirit.com with your reservation number, to amend or cancel the booking on your behalf.

We have a baby / babies. Can we request a baby/child seat and how much does this cost?

Yes, you can request a baby/child seat at the “Optional extras” menu when booking your Car online (final stage of booking).  A baby seat costs R270 for the entire rental period.

I require a GPS Satellite Navigation System for my South African Car Rental. Can you assist?

Cape Spirit™ Customers can reserve a GPS unit prior to arrival in South Africa to avoid the disappointment of no units being available due to the high demand.

GPS units are available at all EUROPCAR branches in South Africa. The GPS unit may be collected from and returned to any Europcar Car Hire Branch in South Africa.

GPS Rental cost is R 79 per day (include 14% VAT). Credit Card and ID / Passport compulsory, minimum age 21 years.

If you require a GPS please request this in the final step of your reservation with Europcar through Cape Spirit™ by ticking the GPS box. Europcar requires 48 hours notice for a GPS reservation to guarantee a unit, please ensure that you book at least 48 hours in advance if you require a GPS rental.

Learn more about GPS Satellite Navigation Hire in South Africa here

I require a tow bar / trailer / roof rack. Can you assist ?

Unfortunately no tow bars, trailers or roof racks are provided by Europcar.

If you require a towbar / trailer for an 8 seater, please contact ian@capespirit.com for more info.

I require the Car to be delivered to me and/or collected. Can you assist ?

Yes, Europcar South Africa can deliver or collect a Car at the following delivery / collection rates:

OFFICE HOURS
25 kilometres or less, R250 (per delivery and/or collection)
26 kilometres or more, R250 plus R10 per kilometre over 26 km

AFTER HOURS (between 17:00 and 8:00 weekdays, on weekends and public holidays)
25 kilometres or less, R460 (per delivery and/or collection)
26 kilometres or more, R460 plus R10 per kilometre over 26 km

Please contact Ian Gouws at ian@capespirit.com if you require a Delivery and/or Collection.

Can I take the Car into another country ?

PLEASE CONTACT IAN GOUWS ian@capespirit.com IF YOU PLAN TO DRIVE OVER THE SOUTH AFRICAN BORDERS, SO THAT WE CAN PROVIDE THE CORRECT INFO TO YOU AND ARRANGE THE REQUIRED PAPERWORK.

A letter of authorisation must be requested at the time of reservation for all cross border travelling. (All travellers who will be travelling cross border need to contact Cape Spirit™ before making a reservation.)

Europcar South Africa or Cape Spirit™ will not be held responsible if a Renter is refused entry into another country.

All vehicles entering Namibia will have to pay a Cross Border charge. A Cross Border Certificate will be issued by the Namibian authorities. All Cross Border documentation is to be left in the glove compartment or handed to a Europcar representative. A penalty/fee of up to ZAR 5 000 may be levied if the documentation is not produced/found.

From South Africa vehicles are allowed into Botswana, Lesotho, Namibia, Swaziland, Mozambique and Zambia. Vehicles are not allowed into Angola or Zimbabwe.
The following exceptions do apply –
South Africa to Botswana, Swaziland, Lesotho and Namibia – No restriction on vehicle groups (except groups H and O - no cross borders are allowed for groups H and O into any country by any Traveller)
South Africa to Mozambique and Zambia – Only car groups A, T, B, C, D & F are allowed into Mozambique and Zambia. International passport holders (not from countries in Africa) are permitted to cross with groups W, P, S & E. Passport holders from countries in Africa, including South Africa, must have Europcar's Approval to cross into Mozambique and Zambia with groups W, P, S and E - please contact Cape Spirit™ to arrange.
Please note that Groups H and O may not cross into any country.

A non-refundable cross border fee of ZAR 1400 will be levied for all vehicles crossing into Mozambique and Zambia. For Botswana, Swaziland, Namibia and Lesotho a ZAR 750 cross border charge (non-refundable) will be levied. The cross border fee is charged for each country you cross into.

One way drop off's are not permitted in Mozambique or Zambia.


CROSS BORDER EXCESSES (Local and International Travellers, for all rental packages)

A cross border excess will apply if you cross into another country (for all rental packages, for all travellers). Please contact Ian Gouws ian@capespirit.com for more details. Responsibilities/Excesses of the country in which the accident/theft occurs will apply regardless of the country in which the rental commenced.

Mozambique or Zambia: Additional excess of R7500 (which will be reserved / held as a refundable deposit on your credit card) applies on all rentals where accident / theft has occurred in Mozambique or Zambia. Please contact Ian Gouws ian@capespirit.com for more details

Botswana, Lesotho, Swaziland and Namibia: Please contact Ian Gouws ian@capespirit.com for Cross Border excess details for the specific car group that you plan to take over the South African border.